Whether you are sending a single reminder message or a bulk SMS campaign to a million customers our SMS software provides reliable, safe and easy tools to manage all aspects of your SMS marketing from any computer, tablet or mobile phone.
We work with clients across all sectors: from small one person businesses up to a corporate enterprise; multi-level franchise businesses with hundreds of outlets; government agencies; universities; and not-for-profit organisations.
Our Work Styles
Dependability – Weather its SMS, Email or Voice calls, Hi-Sign’s work style has always been reliable, responsible, and dependable, and fulfilling obligations.
Attention to Detail – Being careful about detail and thorough in completing work tasks.
Integrity – Being honest and ethical.
Independence – Developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Being in Control – Maintaining customer expectations,even in very difficult situations when the operator itself strugle.
Cooperation – Pleasant with pears on the job and displaying a good-nature, cooperative attitude.
Adaptability/Flexibility – Open to change and to considerable variety in the workplace to make customers happy.
Persistence – Persistence in the face of obstacles.
Concern for Others – Our Support staff are sensitive to others’ needs and feelings and being understanding and helpful on the job.
Initiative – Willingness to take on responsibilities and challenges.
Analytical Thinking – Analyzing information and using logic to address work-related issues and problems.
Social Orientation – Work with others rather than alone, and being personally connected with others on the job.
Innovation – Creativity and alternative thinking to develop new ideas for and answers to new customer demands and problems.
Leadership – Willingness to lead, take charge, and offer opinions and direction.
Our OTP service in smart enough to ensures the message is delivered to the user by using alternate channels if the delivery response is not acknowledged in few seconds.
Why Hi-Sign SMS
Strong Infrastructure to ensure service is never interrupted and to deliver every single sms with care.
Algorithms to Identify sudden load to the server’s during high traffic times, and split the load to multiple servers for timely delivery.
Support, We make sure our customers will never go unattended. Over 24/7 customer care will be with our clients through mail, chat or calls.
Our SMS services includes
A complete solution for your call management and distribution.
Hi-Sign IVR distribute your calls to your departments or any assigned mobile number or land line number. Its not only a call routing system, we also create separate logs of all the calls received and what happened to all those calls with a lot more details. Analysis with these data can make your company be more efficient on customer inquiry and be customer centric. Automated call answering or play recorded voice on calls received.
2 way SMS – Let people contact you via sms
Automated Calling, initiates a call your customer number when a specific action is been taken by them on your website or an eCommerce site or as a delivery confirmation after delivery.
Automated calling can also be used to pass alert/ notification calls to the concern personals when any action triggers to your IT hub or data-center.
our Short code and Long code service enables you to receive incoming sms and increase engagements with the people.
You can use the number in your promotional messages and ask people to respond to the sms as a reply to analyse the campaign effectiveness and for lead generation.
You can conduct online surveys by publishing the number online and offline and ask your audience to send and sms to the number specified to collect their input.
It also enables you to have pre-defined sub-keywords against your keyword to send automated replay messages based on the keyword they use. For example your Keyword is Mike and Long-code is 9846298462, you can set separate response messages for people sending sms as Mike 1, Mike 2, Mike 3..etc.
Developer Support, all our services can be integrated to your ERP or any other software which you are using with simple steps.